IT EASY CO

WE MAKE IT EASY

More than just a service

Why Choose Us

As it says in our name, we’re here to make IT, easy.

IT Emergencies strike without warning, which is why your business has to be constantly prepared. Our dedicated support team is always on standby to assist you at any moment. Choose us for reliability and constant peace of mind.

Steps

Encountering IT problems can be frustrating, especially when you are already managing a heavy workload. But don’t worry, IT Easy CO has got you covered. Reaching out for IT support can be daunting, hence we wanted to offer you a glimpse into the steps involved in our services so as to ensure transparency.

Contact Us

Reach out as soon as you can so that we can take over and solve your IT issues!

Identify your Needs

We will begin by identifying your specific problem, which could range from a quick fix to an issue needing ongoing assistance.

Proposal of Support

After understanding the issues, our team will diagnose the problem and create a tailored action plan. We will explain the plan clearly and proceed with your approval.

Implement and Onboard

We execute the agreed-upon plan, providing regular updates and maintaining open communication. A final test ensures all issues are fully resolved.

Follow-Up

Software requires updates, and hardware experiences wear and tear, so issues can still arise despite precautions. We ensure you can contact us easily to quickly resolve any problems.

We Provide Services to Companies

Security

Security is fundamental to our operations. All products and services from IT Easy Co are designed to protect your data from internal and external threats.

Retail

Provide hardware (PC, CCTVs) and software (Google Workspace, Microsoft Office) at a lower price.

Setup & Deployment

Planning, implementation, and installation of services allowing you to focus on your core business.

Management & Support

Mitigate any issues regarding our services, such as system maintenance & patching, software update and hardware support.

Consultant & Advisory

Deliver tailored, constructive guidance aimed at enhancing the efficiency and effectiveness of your business operations.

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Response Time

More than 90% of all tickets are closed within the same day

Multiple Communication Channels

0 Security Breach

Brand Presence in the Following Countries

What Clients Say About Us

IT Easy Co truly embodies their mission of making IT easy. They have not only given us assurance in terms of IT support but also enhanced our IT infrastructure that improved our business services and operations.

Their response time is always quick and their analysis, very comprehensive. The cost savings we benefited from their proactive maintenance approach was funnelled to other needs of our business.

We were able to modernise our email hosting servers, optimise our invoice system and these have helped to not only save time and costs but also gave our employees more free time to focus on other tasks.

I.T Easy Co has a fantastic customer service, there is an air of assurance and reliability when we engage them for any help. For any business looking for other avenues to optimise cost savings and business processes, IT Easy Co can definitely assist with that.

Since switching to IT Easy Co for our IT maintenance, we have experienced a night-and-day difference. Our previous provider left us frustrated with slow response times and a lack of proactive maintenance, causing issues to drag on for days and crippling our productivity.  In contrast, IT Easy Co is incredibly responsive. We no longer wait hours or even days for a reply; they get back to us promptly and efficiently, prioritizing the quick resolution of our issues.  But it's not just about fixing problems. IT Easy Co takes a proactive approach to our IT needs, assessing our systems and offering professional recommendations for upgrades and improvements. They don't just react to crises; they help us plan for the future and keep our IT infrastructure running smoothly.  We highly recommend IT Easy Co to any business looking for a reliable, responsive, and proactive IT maintenance service provider.

IT Easy provides fast and cost-effective solutions for our company's IT needs. We are satisfied with the service provided and we envision a positive growth relationship in the long run.