CASE study
Company C reached out to IT Easy Co early on a Saturday morning, reporting suspicions that their ERP hosting server had been compromised by a ransomware attack. IT Easy Co engineers promptly verified the issue and, upon receiving approval from Company C for the estimated recovery costs, were on-site within three hours.…
Before engaging with IT Easy Co, Company B faced significant dissatisfaction with their previous IT service provider. The key issues included:
Opaque Billing: Company B struggled to understand the billing for items and services, which were often unclear and ambiguous.
Since 2019, Company A, initially with a single office and beginning its digital operations, faced significant challenges in device management, user coordination, and data security, with no backup or control systems in place. Understanding the critical nature of these issues, IT Easy Co did not immediately propose a standard product or system. Instead, they dedicated two days to thoroughly analyze Company A’s existing workflows, main bottlenecks, and future plans...